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DoT may go slow on spectrum auction, if operators do not fix call-drop issues

The Department of Telecom may go slow for auction of spectrum next year if operators do not invest in infrastructure to make optimum use of available airwaves and improve quality of services, sources...

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Trai sets a 15-day deadline for telecom operators to fix the call drop issue

Seeking urgent steps by mobile operators to check call drops, regulator Trai on Wednesday said their performance would be reviewed after 15 days and warned it will “cross the bridge” if they fail to do...

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Trai asks telcos to compensate users for call drops; telcos oppose move

Telecom operators have opposed telecom regulator Trai’s proposal to compensate users for call drops even as a large number of consumers have backed it. The Telecom Regulatory Authority of India (TRAI)...

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Call drop problem: Trai to start testing networks in Mumbai, Delhi from 28 Sept

Telecom watchdog TRAI will start testing the networks in the national capital and Mumbai from September 28 to ascertain whether operators have taken measures to address the call drops menace. With...

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TRAI to take steps to protect consumer interests: Principal Advisor

The issue of call drops has been a raging issue in India for a long time now. In fact, the Government of India and Union IT Minister Ravi Shankar Prasad have also been vocal on the dissatisfaction of...

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Call drops issue: Trai proposes compensating users for call drops by 15 October

Sectoral regulator ​Telecom Regulatory Authority of India (TRAI) will come out with recommendations on compensating consumers for call drops by October 15 while it will also release a service paper in...

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Call drops: Rs 3/day compensation isn’t the best way to tackle the issue

Call drops have been a pending menace faced by cellular consumers in India. In June this year, Union Telecom Minister Ravi Shankar Prasad asked mobile operators to walk the extra mile to curb the...

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Call drop compensation unlikely by January: UBS Securities

Telecom regulator Telecom Regulatory Authority of India’s (Trai) order making it mandatory to compensate customers for up to three call drops in a day is not likely to be implemented in the near term,...

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DoT study confirms that the Call drop situation in Delhi has improved

Call drop situation in Delhi has improved but telecom operators are still beyond the quality benchmark set for mobile telephony services, Telecom Minister Ravi Shankar Prasad said on Wednesday. “Call...

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Call drop issue: No coercive steps against telcos till 6 January, says Trai

The Tecom Regulatory Authority of India (Trai) has informed the Delhi High Court that no coercive steps would be taken against telecom companies till January 6, which is the next scheduled date of...

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Call drops: Supreme Court refuses interim stay on HC order

The Supreme Court declined any interim relief to telecom companies against the Delhi High Court’s order upholding Trai’s decision making it mandatory for them to compensate subscribers for call drops...

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Call drop penalty a ‘populist measure’, Telecom operators tell SC

The telecom service providers on Thursday told the Supreme Court that TRAI’s decision to saddle them with penalty for call drops was a “populist” measure. They said it is to accommodate telecom...

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