Trai asks telcos to compensate users for call drops; telcos oppose move
Telecom operators have opposed telecom regulator Trai’s proposal to compensate users for call drops even as a large number of consumers have backed it. The Telecom Regulatory Authority of India (TRAI)...
View ArticleCall drop problem: Trai to start testing networks in Mumbai, Delhi from 28 Sept
Telecom watchdog TRAI will start testing the networks in the national capital and Mumbai from September 28 to ascertain whether operators have taken measures to address the call drops menace. With...
View ArticleTRAI to take steps to protect consumer interests: Principal Advisor
The issue of call drops has been a raging issue in India for a long time now. In fact, the Government of India and Union IT Minister Ravi Shankar Prasad have also been vocal on the dissatisfaction of...
View ArticleCall drops issue: Trai proposes compensating users for call drops by 15 October
Sectoral regulator Telecom Regulatory Authority of India (TRAI) will come out with recommendations on compensating consumers for call drops by October 15 while it will also release a service paper in...
View ArticleCall drops: Rs 3/day compensation isn’t the best way to tackle the issue
Call drops have been a pending menace faced by cellular consumers in India. In June this year, Union Telecom Minister Ravi Shankar Prasad asked mobile operators to walk the extra mile to curb the...
View ArticleCall drop compensation unlikely by January: UBS Securities
Telecom regulator Telecom Regulatory Authority of India’s (Trai) order making it mandatory to compensate customers for up to three call drops in a day is not likely to be implemented in the near term,...
View ArticleDoT study confirms that the Call drop situation in Delhi has improved
Call drop situation in Delhi has improved but telecom operators are still beyond the quality benchmark set for mobile telephony services, Telecom Minister Ravi Shankar Prasad said on Wednesday. “Call...
View ArticleCall drop issue: No coercive steps against telcos till 6 January, says Trai
The Tecom Regulatory Authority of India (Trai) has informed the Delhi High Court that no coercive steps would be taken against telecom companies till January 6, which is the next scheduled date of...
View ArticleCall drops: Supreme Court refuses interim stay on HC order
The Supreme Court declined any interim relief to telecom companies against the Delhi High Court’s order upholding Trai’s decision making it mandatory for them to compensate subscribers for call drops...
View ArticleCall drop penalty a ‘populist measure’, Telecom operators tell SC
The telecom service providers on Thursday told the Supreme Court that TRAI’s decision to saddle them with penalty for call drops was a “populist” measure. They said it is to accommodate telecom...
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